Shipping policy

Shipping Policy

Processing Time
Orders are typically processed and dispatched within 1-3 business days of payment confirmation. During high-demand periods (such as new set releases), processing may take slightly longer — we'll notify you if there's a significant delay.

Shipping Rates & Delivery
We currently ship within Australia only. Shipping costs are calculated automatically at checkout based on your order's weight and delivery location, using Australia Post.

Estimated delivery times (from dispatch, not order date) depend on the shipping service selected at checkout and your location. Delivery times are estimates provided by Australia Post and are not guaranteed by DreamZTCG.

Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Lost or Delayed Parcels
DreamZTCG is not responsible for delays caused by Australia Post or other circumstances outside our control (e.g. weather, high parcel volume, incorrect address supplied at checkout). If your order hasn't arrived within the expected timeframe, please contact us at DreamZTCG@outlook.com and we'll help track it down.

Incorrect Shipping Address
Please double check your shipping address at checkout. We are not responsible for orders sent to an incorrect address supplied by the customer. If you notice an error shortly after placing your order, contact us immediately at DreamZTCG@outlook.com and we'll do our best to update it before dispatch.

International Shipping
We do not currently offer international shipping. This may become available in future — check back or follow our store for updates.